Mino77 takes every member's privacy seriously. This document transparently explains how we collect, store, use, and protect your personal data at all times.
Important Note: This Privacy Policy applies to all services provided by mino77 under the mino77.onl domain. By registering or using our platform, you agree to the collection and use of information as described in this document.
Welcome to the mino77 Privacy Policy. We understand that your trust is our most valuable asset. As an online gaming platform serving users in Malaysia, we take the privacy and security of every member's personal data extremely seriously.
This Privacy Policy was developed to fulfil our obligations under the Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We are committed to handling your data with full integrity — collecting only what is necessary, storing it securely, and never selling it to any third party without your consent.
We encourage you to read this document carefully. If you have any questions after reading, our privacy team is available via email at [email protected] or through our platform's live chat, which operates 24 hours a day, 7 days a week.
mino77 has never and will never sell, rent, or transfer your personal data to advertisers, data brokers, or any third party for marketing purposes without your explicit consent.
Mino77 collects various categories of personal data depending on your interactions with our platform. The following is a summary of the types of data we may collect:
| Data Category | Example | Requirements |
|---|---|---|
| Identity Verification | Name, IC, date of birth | Mandatory (KYC) |
| Contact | Email, phone | Mandatory |
| Financial | Bank account, e-wallet | Mandatory (transactions) |
| Technical | IP, device, browser | Automatic |
| Games | Betting history | Automatic |
| Communications | Support chat logs | When applicable |
Your personal data is collected through the following channels when you interact with the mino77 platform:
When you register a new account at mino77, you are required to complete a registration form with basic information. The KYC process that follows requires you to upload a valid identity document so we can verify your identity in accordance with legal compliance requirements. All information you voluntarily provide during this process is stored in our secured systems.
Every time you use the mino77 platform — whether playing slots, accessing Live Casino, making a deposit, or interacting with our support team — our system automatically logs the relevant activity. These records are used for security purposes, dispute resolution, and improving the user experience.
The mino77 platform uses cookies and similar tracking technologies to enhance your experience. More details can be found in section 08 of this document, which outlines how we use cookies and the choices available to you.
mino77 never purchases personal data from external sources or data brokers. All data in our system is obtained directly from your interactions with our platform.
Mino77 uses your personal data responsibly and only for the following legitimate purposes:
Mino77 practices a data minimization sharing principle — we only share your data when strictly necessary and only with parties that have passed our rigorous selection process. The parties that may receive your data are as follows:
We work with selected third-party service providers to support platform operations, including payment gateway providers, identity verification service providers, cloud infrastructure, and licensed gaming software providers. All such providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specific agreed purposes.
Where required by law, court order, or direction from a legitimate regulatory body, mino77 may be obliged to disclose your personal data to the relevant authorities. We will always endeavor to notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred as part of those assets. We will provide adequate notice before your data is transferred and becomes subject to a different privacy policy.
We never share your data with: third-party advertisers, marketing companies, social media platforms (for advertising purposes), or any party without a legitimate need to access such data.
The security of your personal data is mino77's highest priority. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times. Key security measures we implement include:
In the event of a security incident involving your personal data, mino77 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
As a mino77 user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We are committed to helping you exercise these rights with ease and without unnecessary hassle:
You have the right to request a copy of the personal data we hold about you at any time.
You can request the correction of any inaccurate or outdated personal data in our systems.
You can request the deletion of your data, subject to our legal data retention obligations.
You can object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You can request that we restrict the processing of your data under certain circumstances provided by law.
To exercise any of the rights above, please contact our privacy team at [email protected]. We will process your request within 30 calendar days from the date of receipt. In complex situations, this period may be extended up to 60 days with prior notice given to you.
The mino77 platform uses cookies and similar tracking technologies to improve the user experience, analyze platform performance, and ensure the security of your login sessions. The following are the categories of cookies we use:
These cookies are required for the platform's core functions and cannot be disabled. They include session cookies to maintain your login, security cookies to protect your account from CSRF attacks, and language preference cookies. Without these cookies, the platform cannot function properly.
We use analytics cookies to understand how members use our platform — which pages are visited most, how long sessions last, and where users encounter issues. This information helps us continuously improve the platform. Analytics data collected is aggregated and does not personally identify you.
Functional cookies store your preferences such as language, display settings, and favourite games so you do not need to reconfigure them each time you use the platform.
You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and experience of the mino77 platform. For guidance on managing cookies in popular browsers (Chrome, Firefox, Safari, Edge), please refer to your respective browser's help section.
Mino77 retains your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law. The following are our data retention guidelines:
| Data Type | Retention Period | Basic |
|---|---|---|
| Active account data | Throughout active account lifetime | Service contract |
| Financial transaction records | 7 years after the transaction | Legal requirements |
| KYC Documents | 5 years after account closure | AML Requirements |
| Support communication logs | 3 years | Dispute Resolution |
| Technical log data | 12 months | System security |
| Analytics cookie data | 13 months | Usage analytics |
Upon expiry of the applicable retention period, your data will be securely deleted or permanently anonymized so it can no longer be linked to your identity. Our deletion process ensures data cannot be recovered by any party once the process is complete.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through any of the following channels:
We also reserve the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to members via email or a prominent notice on our platform at least 14 days before they take effect. The latest effective date is always displayed at the top of this document.
Continued use of the mino77 platform after an amended Privacy Policy takes effect constitutes your acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account and we will process the withdrawal of your remaining balance in accordance with standard procedures.
Why Your Data Secure With mino77
We don't just make promises — the mino77 data protection infrastructure is built on technology and security practices you can fully trust.
All your personal and financial data is protected with AES-256 encryption for stored data and 256-bit SSL/TLS for data in transit — the same standard used by leading financial institutions worldwide.
Our identity verification process is designed to be straightforward for members while remaining robust on security. Uploaded documents are processed in an isolated environment and encrypted immediately once verification is complete.
Mino77 has never and will never sell or rent your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we use it solely to provide you with a better service.
Our security system operates 24 hours a day without interruption. Any unusual activity on your account will trigger an immediate alert, and our security team will respond within minutes.
The mino77 Privacy Policy is developed in compliance with the Malaysia Personal Data Protection Act 2010. We keep up with legislative developments and ensure our practices remain aligned with the latest requirements.
Through the account settings centre, you can manage communication preferences, request a copy of your data, update personal information, and exercise your privacy rights easily without long wait times.
Your data is fully protected. Register a mino77 account today and enjoy hundreds of slot games, Live Casino, and exclusive promotions with complete peace of mind.
Why mino77 Members Trust Us
No data sold to advertisers
We never share your information with external marketing parties.
Fast and secure fund withdrawals
Withdrawal requests via FPX, DuitNow, and e-wallets are processed in a short turnaround time.
Account protected by two-factor authentication
Enable 2FA for stronger account security and peace of mind.
Responsive 24/7 customer support
Our team is ready to assist you at any time via live chat.